Built for Regulatory Compliance

Auditable helps insurance agents meet and exceed regulatory requirements for document storage, client authorizations, and audit readiness.

Key Compliance Features

Document Retention

Our platform exceeds CMS requirements with 10-year document retention and tamper-proof storage that meets or exceeds all regulatory standards for ACA and Medicare documentation.

Secure Storage

We use SSE-S3 encryption for all stored documents, with additional encryption layers for sensitive information. Our system meets HIPAA compliance standards for protected health information.

Audit Trails

Every document action is logged with a complete audit trail, including uploads, retrievals, and signature events. This provides a verifiable history for regulatory audits and compliance verification.

Compliance Monitoring

Our platform actively monitors document completeness and alerts you to missing or expiring documents, helping you stay ahead of compliance requirements and avoid regulatory issues.

Regulatory Standards We Support

CMS Requirements
  • 10-year document retention
  • Scope of Appointment documentation
  • Medicare marketing guidelines compliance
  • Enrollment verification records
ACA Compliance
  • Premium Tax Credit documentation
  • Special Enrollment Period verification
  • Marketplace enrollment records
  • 1095-A form management
HIPAA Standards
  • Protected Health Information (PHI) security
  • Access controls and authentication
  • Audit controls and integrity
  • Transmission security

Compliance FAQ

How long do I need to keep client documents?

CMS requires that Medicare-related documents be retained for 10 years. ACA documentation also generally follows this 10-year retention guideline. Auditable automatically handles this retention period for all your documents.

What happens if I'm audited?

In the event of an audit, Auditable provides you with instant access to all your stored documents, complete with audit trails showing when they were created, modified, or accessed. Our export feature allows you to quickly provide auditors with the specific documents they request.

Is my clients' information secure?

Yes, we use bank-level SSE-S3 encryption for all stored documents and implement multiple security layers to protect sensitive information. Our platform is designed to meet HIPAA compliance standards for protected health information.

How does Auditable help with SEP verification?

Auditable provides specific document categories for Special Enrollment Period (SEP) verification. You can upload supporting documentation, track verification status, and set reminders for follow-up actions. This ensures you have proper documentation for all SEP enrollments.