Simple, transparent pricing
Choose the plan that's right for your agency. All plans include 10-year compliant retention.
- 100 storage credits included (≈25 hrs)
- $0.50 per additional storage credit
- 10-year HIPAA-compliant retention
- 30-day credit rollover
- Basic transcription
- White-label URLs
- 50 free short call allowance
- 10 free archived retrievals
- 300 storage credits included (≈75 hrs)
- $0.50 per additional storage credit
- 10-year HIPAA-compliant retention
- 45-day credit rollover
- Advanced AI transcription
- White-label URLs
- Basic white-labeling
- 150 free short call allowance
- 30 free archived retrievals
- 750 storage credits included (≈187.5 hrs)
- $0.50 per additional storage credit
- 10-year HIPAA-compliant retention
- 60-day credit rollover
- Premium AI transcription & scoring
- White-label URLs
- Full white-labeling with custom domain
- 1 Auto-Ingestion connector included
- Priority support
- 375 free short call allowance
- 75 free archived retrievals
Understanding Our Credit System
- • 1 Storage Credit = up to 17 minutes of HIPAA retention ($0.50 each, rounded up)
- • 1 Audit Credit = up to 20 minutes of CMS-aligned review ($0.50 each, rounded up)
- • Example: 30-min call → 2 Storage Cr ($1) + 2 Audit Cr ($1) = $2 total
- • Credits never expire.
Short Call Ingestion Allowance
We understand that not every call is valuable—especially the short, spammy ones. That's why we offer a free short-call allowance.
- • Ingest calls under 2 minutes for free—up to half your monthly credit allotment
- • After reaching your allowance, short calls count toward your credits like normal
Example: On a 100-credit plan, you can ingest up to 50 short calls (under 2 minutes) for free every month.
Free Archived Retrievals
Every plan includes up to 10% of your monthly credits as free Glacier downloads.
- • Retrieve archived recordings at no cost, up to your monthly allowance
- • After that, each archived file retrieval costs 1 credit
Example: On a 100-credit plan, you can retrieve up to 10 archived recordings for free every month.
Add-Ons
Enhance your plan with our powerful compliance and auto-ingestion add-ons
Starting at $19/month for 500 calls
Connect directly to your phone system for seamless call recording.
- Real-time call ingestion
- Automatic metadata tagging
- Multiple connector support
Frequently Asked Questions
Need a custom plan?
Contact us for enterprise pricing and custom solutions for high-volume agencies.